The response to (cyber) incidents is inherently reactive – the organization reacts only when the incident occurs. The way it reacts can be diverse, from an internal attempt to resolve the incident (which, due to the lack of trained personnel, can often end disastrously) to the calling of an external expert team (such as Infigo IS), which then goes through certain steps to analyze the incident, "capture" the culprit and eventually delete the threat before full system recovery can begin.
Regardless of the type of reaction, one key step is always missing, and that is preparation! Without preparation, the incident response time becomes much longer than it should be, giving the malicious actor a chance to do additional harm or simply keeping the system out of commission, generating a loss for the organization.
Find out more about Cyber Incident Readiness and Response in the brochure.
The preparation phase (before an incident happens), drastically increases the speed of resolution, the chance of a successful resolution and shortens recovery time.
With the service, the organization gets a trusted partner who is ready to help with a security incident of any size within a very short SLA (Service Level Agreement).
This great value service provides the organization with an additional level of reliability when solving security incidents, without requiring drastic investments in products/processes/ people or long-term implementations.
During more than 15 years of operation, the expert teams at Infigo IS had the opportunity to save numerous organizations from minor or major disasters. Practice, not theory, has enabled us to develop sets of methods, tools, and best practices, which we constantly improve and refine, in order to be as efficient as possible to the great satisfaction of our clients.
There are six main steps in the "Cyber Incident Readiness and Response" service: